Incident Response Playbook

Step-by-step guide for handling technical incidents and outages.

Michael Rodriguez

AI Research Lead

67854456712/30/2023

DevOps

GPT-4

SRE

incidents

operations

reliability

Role: Site Reliability Engineer
Playbook Sections:
1. Incident Classification
2. Response Procedures
3. Communication Templates
4. Escalation Matrix
5. Recovery Steps
6. Post-mortem Template

Last updated: 12/30/2023